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# [Delivery in Mould-Breaking Alliance](https://www.centreforteams.com/blog/delivery-in-mould-breaking-alliance)

by [Centre For Teams](https://www.centreforteams.com/blog/author/centre-for-teams)

 1 min read

 Dec 10, 2020

![Eight-20-Mould-Breaking-1000x667](https://www.centreforteams.com/hs-fs/hubfs/Images/Blog/Eight-20-Mould-Breaking-1000x667.webp?width=1000&height=667&name=Eight-20-Mould-Breaking-1000x667.webp)

![CFT-Client-Logos-Landscape-Thames-Water-82o](https://www.centreforteams.com/hs-fs/hubfs/Images/Blog/CFT-Client-Logos-Landscape-Thames-Water-82o.webp?width=280&height=120&name=CFT-Client-Logos-Landscape-Thames-Water-82o.webp)

**What was at stake?**  
Eight2O was the largest water infrastructure joint venture ever created and was accountable for delivering £1.7bn of projects within five years with ground-breaking innovations.

**What did we do together?**  
Centre for Teams worked with the MD and his leadership team, drawn from all seven partners, including Thames Water plc, to clarify team purpose and its own coherent identity, a clear goal set and ways of working for the team. Alongside clarity of purpose and team identity, a key focus was building trust and psychological safety – a significant contributor to business success in a team composed of those from different cultures. In addition, a clear goal set and operational and learning rhythm allowed continuous course correction and establishing a sound performance focus.

**What was the outcome?**  
Business performance significantly improved. The team led the business to a significant improvement in ‘customer performance’, substantially improved business efficiency and an excellent HSE record.

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